Webinar | Practicing the Standard of Care in an Age of PPO's, Burnout, and Discouragement

  • Wednesday, February 23, 2022
  • 12:00 PM - 1:00 PM
  • Virtual

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Practicing the Standard of Care in an Age of PPO's, Burnout, and Discourgement: How to untrap yourself and provide the care you were trained to offer! 

February 2022 | 12:00 - 1:00 p.m. central time

Course Objectives

  • Using psychology to help dental patients better understand their oral health and thus become active participants in it 
  • Understanding how patients think about purchase decisions
  • Understanding how patients through processes interact with the dental model (consumer psychology)
  • What is Neurolinguistic Programming and its application in dentistry 
  • What is Cognitive Behavioral Therapy and its application in dentistry 
  • How both above are used directly in case presentation to improve oral health 
  • Role playing more effective communication techniques 
  • How to manage patient expectations around paying for dentistry 
  • How to lead your dental team more effectively 
  • How to mirror people who think differently than yourself 
  • How to not judge a patient too quickly 
  • How to create a vision/mission statement for your practice
Continuing Education Credits

Two Hours. Presented by Barbara Maddy, Vice President of Accelerate My Practice. She and her husband owned a successful dental practice in Florida for 31 years, eventually leaving the clinical aspect of dentistry to share with others what works effectively for patients. She brings 40 years of vast experience, including all areas of dentistry, excluding the use of the high-speed drill! She's adept in case presentation and case acceptance. She best demonstrates her skills in the management of the dental patient and the integration of the entire life cycle of effective dental care. She has coached over 100 dental offices, teams, doctors, and auxiliary staff over the country. 
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