Building Resilience Against Burnout by Taking an Empathetic Approach to Oral Pain Management
This course will emphasize the theoretical and practical implementation of compassionate patient-centered care to build resilience against burnout. Patient fears and phobias are pervasive within the dental landscape. They affect every aspect of our daily operations, from last-minute cancellations, tardiness, uncooperative behavior, and more. Compassionate patient-centered care begins with acknowledging our patients’ pain and anxiety.
Discover how practicing compassionate patient-centered care can increase patient collaboration and cooperation and identify ways to build compassionate patient-centered care into dental appointments.
Infer how the fear of pain, needles, and needle phobia affect patient behavior.
Accurately compare the advantages and disadvantages of oral pain management products for in-office and at-home use.
Develop a forty-second compassionate conversation to have with your patients.
Meet the Speaker
Dawn Piper PHDH BS RDH CDA Program Coordinator Dental Assisting Assistant Professor Dental Assisting Adjunct Clinical Dental Hygiene TeethCloud Thought leader Synapse Dental Clinical Education Lead IDHA WSFV Trustee Alt Delegate Dental Industry Insights Covid19 Dental Reporting FB page
A believer in allowing humans to be their authentic self. A practitioner of, “ if it’s the hard thing to do, it’s the right thing to do.” A steward of critical thinking, curiosity and courage. A Champion of addressing patients’ fears and phobias. Dawn is passionate about uplifting her RDH sisters and brothers. Dawn believes strongly that no one can criticize her more than she criticizes herself. She also stays up way too late, enjoys chocolate way too much and on occasion can be caught on zoom looking like she just woke up, cuz she did.
